In my last post about nonprofit bots, I discussed the big picture of automation in the nonprofit space and what I learned from the "The Beth Bot" experiment. For this post, I did a landscape scan to identify some of the best examples of nonprofit bots. (These examples use Facebook Messenger, but bots be deployed other platforms or apps.) What is a Chat Bot? Why Use One? More and more people are adopting social media messaging, including Facebook Messenger, to contact nonprofits with … [Read more...]
4 Design Thinking Facilitation Resources for Nonprofits
Almost four years ago, I wrote my experience as a participant n a design-thinking lab to give input on a digital strategy for a philanthropy. The design lab was facilitated by Pete Maher, founder of Luma Institute. I learned so much about the taxonomy of innovation and really practical techniques, that I took the facilitation training. I started incorporating facilitating design labs as well as the techniques into my training practice ever since. I even facilitated design labs to help with … [Read more...]
New E-Book: Creating a Culture of Philanthropy for Nonprofits
It's not secret to nonprofits that fundraising is critical to the success of your mission. But, does your entire organization treat it this way? Is culture of philanthropy embedded in the way that everyone does their work? I'm thrilled to contribute a chapter in Blackbaud's newest npEXPERTS eBook, that includes 10 chapters of ideas on how create a culture of philanthropy—one in which executives, board members, accountants, marketers, and everyone in between understand the importance of your … [Read more...]
Nonprofits in the Autonomous World: Will the Bots Take Over?
What is the “autonomous world?” As Jeremiah Owyang, founder of Crowd Companies, describes it as drones, robots, chat bots, and AI. He should know, having tracked and observed the disruption caused by online technology over the past decade. We are in the middle of global disruption due to widespread mobile Internet and cloud technology, Big Data, the rise of the collaborative economy and crowdsourcing/funding. As Jeremiah points out, we are entering the next phase where robots, drones, bots, … [Read more...]
Book Review: The Imagination Gap
My colleague Brian Reich has just published a new book, The Imagination Gap. I've known Brian for over ten years and he is a brilliant strategist for executive leaders and global brands - nonprofits, startups, and political organizations. He has done a lot of work recently in innovation processes, especially to solve big social change issues. So, I was excited to dig into his most recent book and thinking. The big idea in the book is that imagination is the greatest natural resource … [Read more...]
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