Beth Kanter

Beth Kanter is a consultant, author, influencer. virtual trainer & nonprofit innovator in digital transformation & workplace wellbeing.

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Lessons from Red Cross: Twitter Mistakes and How To Handle Them

February 19, 2011 by Beth Kanter

Back over the summer,  I wrote a post called "What was your worst social media mistake?  What did you learn?"   If you read through the comments,  misdirected tweets (tweets sent to an organizational account, not a personal account or private message sent out to all) were the most common.      These ranged from tweeting about a favorite television show to much worse,  tweeting the "c-word" Back in November, someone in Senator Dowd's office made this epic Twitter mistake.   They apologized and … [Read more...]

Filed Under: Innovation, Reflection Tagged With: red cross

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