I am a huge fan of Playbooks in the nonprofit sector as a capacity building tool.  A playbook is an online resource that is basically knowledge capture around a specific practice or type of program.  The playbook collects, organizes, and synthesizes best practices from "bright spots" and others adopting this practice.    A good playbook incorporates lessons learned, case studies, resources, checklists, and other useful materials for other organizations that want to improve their practice or … [Read more...]

Jeremy Caplan is the Director of Education, Tow-Knight Center Entrepreneurial Journalism and an amazing teacher.  I've never met him face-to-face, but I've learned some much from reading and using his curated instructional materials.   He recently shared "Toolsets for Social Media," a brilliantly curated collection of tools.   Before we dig into the content, let me point out why this so brilliant. A stellar example of content curation:   Content curation is not aggregation or a big gigantic … [Read more...]

I am just back from spending a few days in London where I keynoted the "Future of Social" Conference hosted by Social Misfits Media with a talk about Gen Z or as they say in the UK, Gen Zed.   I also facilitated several workshops for London-based nonprofit CEOs and communications directors on developing a strategy for their leadership profiles on social and internal champions (board, staff, and volunteers). The first half of the conference featured talks from three platforms that discussed … [Read more...]