• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer

Beth Kanter

Beth Kanter is a consultant, author, influencer. virtual trainer & nonprofit innovator in digital transformation & workplace wellbeing.

  • About Beth
    • Awards
    • Profiles
    • Press
    • Books & Projects
  • How Can I Help You?
    • Keynotes & Workshops
    • Training & Facilitation
    • Resources
  • Books & Projects
  • Beth’s Blog
  • TwitterTwitter
  • LinkedIn
  • Instagram
  • CONTACT ME

What is the Funder's Role in Supporting Good Measurement?

October 17, 2012 Filed Under: Measurement, Philanthropy


Meet  Bib Filbon and Jeff Bladt who have the job title, “Data Scientist,” and are on staff at DoSomething.Org.     They work in partnership with DoSomething’s program staff to collect, analyze, and make sense of data to improve impact of DoSomething’s programs. DoSomething.org does not consider this overhead.  Building infrastructure, in-house expertise, and data literacy of all staff  is critical to their success so they have invested.
“Data Scientist” is a newly defined job that requires being part data geek, analyst, communicator, visualizer, storyteller, and interpreter.  This individual works with program experts to apply what is learned from the data.     But they have also  made data literacy an essential competency for everyone in the organization.    The result is a shift from ad hoc data analysis and simple (though detailed) record-keeping to a systematic approach to improving their programs and campaigns by using data.
Most nonprofits do not have the resources to hire one of these in-demand professionals nor do you see many funding opportunities to build this type of commitment to measurement and learning from data into a nonprofit’s DNA.
As I go around and give presentations on the ideas of “Measuring the Networked Nonprofit:  Using Data to Change the World,” with co-author KD Paine, I’m hearing a few repeated themes.   One  goes something like this,  “Our organization has to collect a lot of data, mostly counting data for our funders.   But that data doesn’t tell anything about how we can improve and get better results.”

@mmorino just finishing up talks in RI/Boston – some great discussions about measurement. What is funder’s role to support good measurement?
— Beth Kanter (@kanter) October 4, 2012


I was curious so I asked Mario Marino who wrote the book, Leap of Reason:  Managing to Outcomes, about this issue.   Here’s his response:

The reality is funders are not supporting good measurement—at least not measurement done by the nonprofits to manage their effectiveness and to outcomes.  In Elizabeth Boris’s words “…they are missing in action.”
If you’ve not seen  The Center for Effective Philanthropy survey of September, 2012, it sets up the challenge pretty clearly.  The survey reported that more than 80% of nonprofit leaders say “nonprofits should demonstrate the effectiveness of their work by using performance measures,” and yet 71% say they receive no foundation support – monetary or otherwise — for their organization’s assessment efforts.  That says volumes.  This past March, I wrote this column for funders: For Grantees to Take the Leap, Funders Must Step Up, to discuss why nonprofits who want to make the leap to high performance need funders who are bold and creative enough to think big with them.
Now many funders have funded measurement via third-party evaluations and as a result think they’ve funded measurement .  In my view, Edna McConnell Clark Foundation’s investment approach leads the field in funding a focus on performance (measurement), but do so comprehensively within a rigorously defined theory of change and helping the nonprofit have clearly defined outcomes and the metrics to assess those outcomes. We encourage the same with our investment approach in our placed-based approach with Venture Philanthropy Partners.  And there are other intermediaries, e.g., REDF, New Profit, and a few others, supporting this as well in a substantive way.  The St Luke’s Foundation in Cleveland realigned using the premises of Leap of Reason and has redefined its own role and purpose: Bigger Investments. Deep Commitments, Saint Luke’s Foundation’s 2011 Annual Report, which presents a bold approach to grantmaking anchored in outcomes and defined by “rethink, redesign and reinvent.”   Finally, there are probably many more than fund “capacity building,” but too often, the level of funding, e.g., $10,000, is woefully inadequate and it is seldom supported with the relevant strategic assistance and expertise by the funder nonprofits need.
The challenge is to better convey the value of measurement to funders.  All of us, like you’ve done with your book, need to provide solid, tangible demonstration of the value of high performance, based on measurement, that is done by the nonprofits themselves — and which is separate and distinct from third-party evaluations and external methods to assess or rate nonprofit performance.  The irony is that if nonprofits had good measurement systems in would enrich third-party evaluations and external rating approaches!  Kris Moore, Karen Walker, and David Murphey  of Child Trends, expresses this well in this chapter from Leap of Reason — Performance Management: The Neglected Step in Becoming an Evidence-Based Program.
Probably a lot more than you wanted, but you’re hitting on one of the Achilles heels of the sector. The even bigger one, in my view, is the acute shortage of talent in the sector, which I just wrote about in I’ll Take Great People Over Great Models Any Day.  After all, measurement is but a means to an end, and without the domain knowledge and judgment to use data, it remains just that – data, never becoming information, and certainly not evolving to knowledge.

Mario’s last point is something that I’ve wondered about in a recent guest post,  “Doing the Math Ourselves” over at the Markets for Good site.   What are the skills and mindsets that nonprofits need to embrace data for social change?   What are the types of funding and capacity building that philanthropy should support to make this happen?

Reader Interactions

Comments

  1. Tony Goodrow says

    October 17, 2012 at 9:00 am

    Sadly, some funders are currently playing the role of supporting BAD measurement.
    Some funders ask for reports showing the number of volunteer hours and more is always consider better. This creates pressure on managers of volunteers to increase the number of hours volunteered continually, without a correlated look at what outputs are generated with those hours.
    “How many hours did we get from volunteers?” is the wrong question, but sadly, it’s the one on which the sector is currently focused. The right question is “What is the relationship between the number of hours of volunteer time that we consumed related to the value of what we accomplished?”.
    More on this can be found on a recent NTEN.org blog at http://bit.ly/ROI-NTEN (Data Will Always Give You the Wrong Answer When You Ask the Wrong Question)

Trackbacks

  1. What is the Funder's Role in Supporting Good Measurement? | Social Good Brazil | Scoop.it says:
    October 17, 2012 at 7:33 pm
  2. What is the Funder’s Role in Supporting Good Measurement? | Beth’s Blog « Cannonball Charity Communications says:
    October 18, 2012 at 4:42 am

    […] What is the Funder’s Role in Supporting Good Measurement? | Beth’s Blog. […]

  3. What is the Funder's Role in Supporting Good Measurement? | Social innovation for nonprofits | Scoop.it says:
    October 18, 2012 at 8:23 am

    […] Meet  Bib Filbon and Jeff Bladt who have the job title, "Data Scientist," and are on staff at DoSomething.Org.  […]

  4. Friday, October 19, 2012 | Charity Spring Patch Digest says:
    October 18, 2012 at 4:55 pm

    […] What is the donor’s role in supporting good measurement? […]

  5. Social metrics are not for the funders | CISED says:
    October 30, 2012 at 12:13 pm

    […] Kanter, who writes a well respected non profit blog summarizes it clearly: Our organization has to collect a lot of data, mostly counting data for our […]

  6. 10 Great Social Innovation Reads: October 2012 | Social Velocity says:
    November 2, 2012 at 5:48 am

    […] ultimate question, “Will funders pay for measurement?”. Beth Kanter asks the question What is the Funder’s Role in Supporting Good Measurement? and Mario Morino (author of Leap of Reason) weighs in.  And Phil Buchanan, CEO of the Center for […]

Primary Sidebar

Categories

Never miss a post!
Name: 
Your email address:*
Please wait...
Please enter all required fields Click to hide
Correct invalid entries Click to hide
Powered by FeedBlitz

Related Posts

Try Exercise Snacking for Improving #WFH Mental Health

#Fakecommute: A Ritual for Work-Life Balance When You #WFH

New Year’s Rituals for Nonprofits To Improve Resilience in 2021

#AI4Good: Artificial Intelligence & Wellbeing, Ethical Dilemmas, and More

Philgorithms: Two Examples of Data Mapping to Guide Donor Decisions

Future of Giving: Coordination, Donor Retention & Artificial Intelligence

Simple Ways To Reduce Virtual Fatigue for Nonprofit Leaders

Footer

Trainer, Speaker, Author

About Me
Books & Projects
Beth’s Blog
Keynotes & Workshops
Training & Facilitation
Resources

TwitterLinkedInInstagram

Beth Kanter

Copyright © 2021 · by Beth Kanter. All right reserved. Graphic design by Eve Simon Creative. Website development by Cindy Leonard Consulting.