"I made a mistake."   Those are hard words for some people to utter when there has been a screw up and they're responsible for it.   It is especially hard given the blame game culture that exists in most workplaces and work relationships.  That's where people are quick to point a finger at you and make you feel shame.  After all, nothing focuses the mind as like a hanging as Samuel Johnson once said. I feel very differently.   If I made a mistake, I admit it and try to learn from it. Carol … [Read more...]