AI and other smart tech can make work culture more human, but only if you know how the tech works and focus on using it to do what it does best (answer rote questions online) and allow people to do what we do best (e.g. strengthen relationships, tell stories, empathize with others.)
The article shares a few themes from our forthcoming book, The Smart Nonprofit: Staying Human-Centered in an Automated World. It is available for pre-order now! Please consider pre-ordering your copy today!
I’m passionate about workplace wellbeing and digital transformation and the topic of smart tech weaves these two themes together!
And join me next Tuesday, February 22 at 10 am PT for an event hosted by TechSoup about Automation and Nonprofits!