I've been facilitating a peer learning group with Packard Foundation grantees during the past year with a goal of improving measurement practice for social media and based on my book, "Measuring the Networked Nonprofit." Each organization is working on an action learning project that is a small, doable measurement project that applies the frameworks and steps in the book. Each month, we go deep into a practice step - both on the individual practitioner level as well as the organizational … [Read more...] about How To Make Sense of Your Social Media Metrics
Archives for May 2013
A few days ago, I noticed that my long-time nonprofit technology colleague, Ruby Sinreich, had her digital life hacked and stolen from her. The hacker accessed many of her accounts and locked her out, and took over her Twitter, deleting her followers and changing the profile. Chronicled on her tumblr blog, it took her days to reach humans at different platforms to get help, faced many challenges, and all the while the hacker teased her and tried to sell her Twitter account on a hackers … [Read more...] about Are Your Social Media and Other Accounts Secure?
Last month, Stephanie Evergreen wrote an awesome guest post called "Six Steps to Great Charts" with lots of practical tips for using the Excel chart feature to visualize your social media measurement data. The six steps: Step 1: Which Chart is Best? Step 2: Use Color To Emphasize Step 3: Delete Data You Don't Need Step 4: Directly Label Step 5: Save As A Template Step 6: Annotate For step 1, she suggested using Juice Analytics chart chooser tool. I wanted to learn more about what … [Read more...] about How Do I Say It With Charts?
[slideshare id=21621705&doc=measuringwhatmattersmay2013final-130521135935-phpapp01] I've been curating resources on nonprofit measurement over on Scoop.It, with eye towards collecting useful material related to social media and social impact measurement. Last week, I came across this excellent deck and blog post from the Knight Foundation's VP of Strategy and Assessment, Mayur H. Patel. The presentation was prepared for the Miami Philanthropy Conference and addresses a familiar issue: … [Read more...] about Resources for Measuring What Matters
Two weeks ago, I was lucky enough to be in New Zealand, leading a workshop on social media and I facilitated a module on mindful social media. It seemed very appropriate given that my host, Stephen Blyth, collaborated with Peter Sykes, CEO & Founder at Mangere East Family Service Centre and we held the workshop on a Marae. Peter greeted me at the airport and as I got into the car I noticed a copy of Rheingold's book NetSmart in the back seat. Yesterday, this tweet from Howard Rheingold, … [Read more...] about Does This Deserve My Attention?